Delivery Information

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PLEASE NOTE -- We’re currently in a busy period. You can now view individual bike dispatch times on their respective pages.

To view our returns policy, please Click Here

For orders placed on the website, you will receive an automatic email with tracking information once your parcel has been sent. When multiple items are ordered in one checkout, in most cases we ship all items out at the same time. We usually process orders for Clothing and Components within 2-3 working days.

For orders dispatched on a Friday with 48 Hour Shipping, expect your parcel to arrive on the following Tuesday. For 24 Hour delivery expect it to arrive on the following Monday.

Unfortunately we cannot offer an immediate quote on Tandem Bikes outside of the UK upon checkout. Please contact us for a quote to your country.

Surcharges apply for Scottish Highlands, Channel Islands & Northern Ireland Click here for details.

We use DPD to deliver complete bikes to the UK. (2 Working Day, Monday-Friday)

We use DPD to deliver frames/framesets to the UK. (1 Working Day, Monday-Friday)

We use Royal Mail to deliver any components (excluding Wheels) and clothing. Click Here to track your items.

We use DPD to deliver complete bikes and frames/framesets to the rest of Europe.

To track DPD deliveries please Click here

To track Deliveries outside the UK but within the EU please Click here

To track Deliveries outside of the EU please Click here

VAT Information

VAT is a tax that you pay when you buy goods and services in the European Union (EU), including the United Kingdom. Where VAT is payable it's normally included in the price of the goods or service you buy. Some goods don't attract VAT and countries outside of the European Union do not pay Tax/VAT, for more information click here.

United Kingdom Delivery Charges

UK (Mainland):

Complete Bikes: £19.99  -     Complete Tandem Bikes: £39.99 - 48HR
Frames/Framesets: FREE  - Tandem-Framsets - £39.99 - 24HR
Wheels: FREE
Forks: Orders under £75 - £6.99. Orders over £75 - FREE
Clothing & Components: Orders under £75 - £5.99. Orders over £75 - FREE

UK (Northern Ireland):

Complete Bikes: £29.99 -         Complete Tandem Bikes: (Please contact us at email: info@dolan-bikes.com)
Frames/Framesets: £14.99 -   Tandem-Framsets:          (Please contact us at email: info@dolan-bikes.com)
Wheels: £9.99
Forks: Orders under £75 - £16.99. Orders over £75 - £9.99
Clothing & Components: Orders under £75 - £3.99. Orders over £75 - FREE

UK (Scottish Highlands):

Complete Bikes: £39.99
Frames/Framesets: £14.99
Wheels: £14.99
Forks: Orders under £75 - £21.98. Orders over £75 - £14.99
Clothing & Components: Orders under £75 - £3.99. Orders over £75 - FREE

UK (Channel Islands):

Complete Bikes: £169.99
Frames/Framesets: £29.99
Wheels: £29.99
Forks: Orders under £75 - £36.99. Orders over £75 - £29.99
Clothing & Components: Orders under £75 - £3.99. Orders over £75 - FREE

Delivery charges around the World

Argentina:

Complete Bikes: £293.99
Frames/Framesets: £101.99
Wheels: £86.39
Turbo-Trainers: £86.39
Forks: £39.59
Clothing & Components: Orders under £200 - £14.99. Orders over £200 - FREE

Austria:

Complete Bikes: £91.99
Frames/Framesets: £33.99
Wheels: £26.99
Turbo-Trainers: £26.99
Forks: £15.99
Clothing & Components: Orders under £100 - £12.99. Orders over £100 - FREE

Australia:

Complete Bikes: £408.99
Frames/Framesets: £204.99
Wheels: £77.99
Turbo-Trainers: £77.99
Forks: £35.99
Clothing & Components: Orders under £200 - £14.99. Orders over £200 - FREE

Belarus:

Complete Bikes: £135.59
Frames/Framesets: £51.59
Wheels: £43.19
Turbo-Trainers: £43.19
Forks: £25.19
Clothing & Components: Orders under £200 - £14.99. Orders over £200 - FREE

Belgium:

Complete Bikes: £49.99
Frames/Framesets: £29.99
Wheels: £29.99
Turbo-Trainers: £29.99
Forks: £29.99
Clothing & Components: Orders under £100 - £12.99. Orders over £100 - FREE

Brazil:

Complete Bikes: £269.99
Frames/Framesets: £91.19
Wheels: £77.99
Turbo-Trainers: £77.99
Forks: £35.99
Clothing & Components: Orders under £200 - £14.99. Orders over £200 - FREE

Bulgaria:

Complete Bikes: £95.99
Frames/Framesets: £35.99
Wheels: £28.99
Turbo-Trainers: £28.99
Forks: £16.99
Clothing & Components: Orders under £100 - £12.99. Orders over £100 - FREE

Canada:

Complete Bikes: £209.99
Frames/Framesets: £119.99
Wheels: £109.99
Turbo-Trainers: £109.99
Forks: £44.99
Clothing & Components: Orders under £200 - £14.99. Orders over £200 - FREE

China:

Complete Bikes: £239.99
Frames/Framesets: £86.39
Wheels: £71.99
Turbo-Trainers: £71.99
Forks: £31.19
Clothing & Components: Orders under £200 - £14.99. Orders over £200 - FREE

Cyprus:

Complete Bikes: £112.99
Frames/Framesets: £42.99
Wheels: £35.99
Turbo-Trainers: £35.99
Forks: £20.99
Clothing & Components: Orders under £200 - £14.99. Orders over £200 - FREE

Czech Republic:

Complete Bikes: £95.99
Frames/Framesets: £35.99
Wheels: £28.99
Turbo-Trainers: £28.99
Forks: £16.99
Clothing & Components: Orders under £100 - £12.99. Orders over £100 - FREE

Denmark:

Complete Bikes: £59.99
Frames/Framesets: £39.99
Wheels: £39.99
Turbo-Trainers: £39.99
Forks: £39.99
Clothing & Components: Orders under £100 - £12.99. Orders over £100 - FREE

Estonia:

Complete Bikes: £95.99
Frames/Framesets: £35.99
Wheels: £28.99
Turbo-Trainers: £28.99
Forks: £16.99
Clothing & Components: Orders under £100 - £12.99. Orders over £100 - FREE

Finland:

Complete Bikes: £91.99
Frames/Framesets: £33.99
Wheels: £26.99
Turbo-Trainers: £26.99
Forks: £15.99
Clothing & Components: Orders under £100 - £12.99. Orders over £100 - FREE

France:

Complete Bikes: £49.99
Frames/Framesets: £29.99
Wheels: £29.99
Turbo-Trainers: £23.99
Forks: £29.99
Clothing & Components: Orders under £100 - £12.99. Orders over £100 - FREE

Germany:

Complete Bikes: £49.99
Frames/Framesets: £29.99
Wheels: £29.99
Turbo-Trainers: £22.99
Forks: £29.99
Clothing & Components: Orders under £100 - £12.99. Orders over £100 - FREE

Greece:

Complete Bikes: £91.99
Frames/Framesets: £33.99
Wheels: £26.99
Turbo-Trainers: £26.99
Forks: £15.99
Clothing & Components: Orders under £100 - £12.99. Orders over £100 - FREE

Hungary:

Complete Bikes: £95.99
Frames/Framesets: £35.99
Wheels: £28.99
Turbo-Trainers: £28.99
Forks: £16.99
Clothing & Components: Orders under £100 - £12.99. Orders over £100 - FREE

Hong Kong:

Complete Bikes: £239.99
Frames/Framesets: £86.39
Wheels: £71.99
Turbo-Trainers: £71.99
Forks: £31.19
Clothing & Components: Orders under £200 - £14.99. Orders over £200 - FREE

India:

Complete Bikes: £239.99
Frames/Framesets: £86.39
Wheels: £71.99
Turbo-Trainers: £71.99
Forks: £31.19
Clothing & Components: Orders under £200 - £14.99. Orders over £200 - FREE

Italy:

Complete Bikes: £54.99
Frames/Framesets: £34.99
Wheels: £34.99
Turbo-Trainers: £34.99
Forks: £34.99
Clothing & Components: Orders under £100 - £12.99. Orders over £100 - FREE

Latvia:

Complete Bikes: £91.99
Frames/Framesets: £35.99
Wheels: £28.99
Turbo-Trainers: £28.99
Forks: £16.99

Lithuania:

Complete Bikes: £95.99
Frames/Framesets: £35.99
Wheels: £28.99
Turbo-Trainers: £28.99
Forks: £16.99
Clothing & Components: Orders under £100 - £12.99. Orders over £100 - FREE

Japan:

Complete Bikes: £239.99
Frames/Framesets: £86.39
Wheels: £71.99
Turbo-Trainers: £71.99
Forks: £31.19
Clothing & Components: Orders under £200 - £14.99. Orders over £200 - FREE

Luxembourg:

Complete Bikes: £77.99
Frames/Framesets: £27.99
Wheels: £21.99
Turbo-Trainers: £21.99
Forks: £12.99
Clothing & Components: Orders under £100 - £12.99. Orders over £100 - FREE

 

 

Mexico:

Complete Bikes: £269.99
Frames/Framesets: £91.19
Wheels: £77.99
Turbo-Trainers: £77.999
Forks: £35.99
Clothing & Components: Orders under £200 - £14.99. Orders over £200 - FREE

Netherlands:

Complete Bikes: £49.99
Frames/Framesets: £29.99
Wheels: £29.99
Turbo-Trainers: £29.99
Forks: £29.99
Clothing & Components: Orders under £100 - £12.99. Orders over £100 - FREE

Norway:

Complete Bikes: £115.19
Frames/Framesets: £51.59
Wheels: £43.19
Turbo-Trainers: £43.19
Forks: £25.19
Clothing & Components: Orders under £100 - £12.99. Orders over £100 - FREE

New Zealand:

Complete Bikes: £269.99
Frames/Framesets: £91.19
Wheels: £77.99
Turbo-Trainers: £77.99
Forks: £35.99
Clothing & Components: Orders under £200 - £14.99. Orders over £200 - FREE

Poland:

Complete Bikes: £99.99
Frames/Framesets: £49.99
Wheels: £49.99
Turbo-Trainers: £49.99
Forks: £49.99
Clothing & Components: Orders under £100 - £12.99. Orders over £100 - FREE

Portugal:

Complete Bikes: £91.99
Frames/Framesets: £33.99
Wheels: £26.99
Turbo-Trainers: £26.99
Forks: £15.99
Clothing & Components: Orders under £100 - £12.99. Orders over £100 - FREE

Puerto Rico:

Complete Bikes: £136.99
Frames/Framesets: £76.99
Wheels: £69.99
Turbo-Trainers: £69.99
Forks: £29.99
Clothing & Components: Orders under £200 - £14.99. Orders over £200 - FREE

Republic of Ireland (ROI):

Complete Bikes: FREE
Frames/Framesets: £29.99
Wheels: £29.99
Turbo-Trainers: £29.99
Forks: £29.99
Clothing & Components: Orders under £100 - £12.99. Orders over £100 - FREE

Russia: 

Complete Bikes: £199.99 (Shipping Not Available)
Frames/Framesets: £99.99 (Shipping Not Available)
Wheels: £99.99 (Shipping Not Available)
Turbo-Trainers: £99.99 (Shipping Not Available)
Forks: £99.99 (Shipping Not Available)

Romania:

Complete Bikes: £95.99
Frames/Framesets: £35.99
Wheels: £28.99
Turbo-Trainers: £28.99
Forks: £16.99
Clothing & Components: Orders under £100 - £12.99. Orders over £100 - FREE

Singapore:

Complete Bikes: £239.99
Frames/Framesets: £86.39
Wheels: 71.99
Turbo-Trainers: £71.99
Forks: £31.19
Clothing & Components: Orders under £200 - £14.99. Orders over £200 - FREE

 

Slovakia:

Complete Bikes: £95.99
Frames/Framesets: £35.99
Wheels: £28.99
Turbo-Trainers: £28.99
Forks: £16.99
Clothing & Components: Orders under £100 - £12.99. Orders over £100 - FREE

Slovenia:

Complete Bikes: £95.99
Frames/Framesets: £35.99
Wheels: £28.99
Turbo-Trainers: £28.99
Forks: £16.99
Clothing & Components: Orders under £100 - £12.99. Orders over £100 - FREE

South Africa:

Complete Bikes: £219.99
Frames/Framesets: £126.99
Wheels: £112.99
Turbo-Trainers: £112.99
Forks: £42.99
Clothing & Components: Orders under £200 - £14.99. Orders over £200 - FREE

South Korea:

Complete Bikes: £239.99
Frames/Framesets: £86.39
Wheels: £71.99
Turbo-Trainers: £71.99
Forks: £31.19
Clothing & Components: Orders under £200 - £14.99. Orders over £200 - FREE

Spain:

Complete Bikes: £69.99
Frames/Framesets: £34.99
Wheels: £34.99
Turbo-Trainers: £34.99
Forks: £34.99
Clothing & Components: Orders under £100 - £12.99. Orders over £100 - FREE

Sweden:

Complete Bikes: £59.99
Frames/Framesets: £39.99
Wheels: £39.99
Turbo-Trainers: £39.99
Forks: £39.99
Clothing & Components: Orders under £100 - £12.99. Orders over £100 - FREE

Switzerland:

Complete Bikes: £135.59
Frames/Framesets: £51.59
Wheels: £43.19
Turbo-Trainers: £43.19
Forks: £25.19
Clothing & Components: Orders under £200 - £14.99. Orders over £200 - FREE

Taiwan:

Complete Bikes: £239.99
Frames/Framesets: £86.39
Wheels: £71.99
Turbo-Trainers: £71.99
Forks: £31.19
Clothing & Components: Orders under £200 - £14.99. Orders over £200 - FREE

Turkey:

Complete Bikes: £135.59
Frames/Framesets: £51.59
Wheels: £43.19
Turbo-Trainers: £43.19
Forks: £25.19
Clothing & Components: Orders under £200 - £14.99. Orders over £200 - FREE

United Arab Emirates:

Complete Bikes: £239.99
Frames/Framesets: £86.39
Wheels: £71.99
Turbo-Trainers: £71.99
Forks: £31.19
Clothing & Components: Orders under £200 - £14.99. Orders over £200 - FREE

USA:

Complete Bikes: £209.99
Frames/Framesets: £119.99
Wheels: £109.99
Turbo-Trainers: £109.99
Forks: £44.99
Clothing & Components: Orders under £200 - £14.99. Orders over £200 - FREE

 

DELIVERY.

Delivery times quoted are estimates only, and Dolan Bikes Ltd shall not be liable for any delays caused except to the extent caused wilfully or negligently by Dolan Bikes Ltd. However, unless we have agreed a longer period for delivery with you, we will either deliver goods and/or services within thirty days of you placing the order or we will let you know as soon as it will not be possible to meet this obligation. If we do let you know then we will either agree a new time for delivery with you or, at your request, refund any monies paid by you in respect of the delayed goods/services. To view more information on our delivery policy, please Click Here

Following the Distance Selling Regulations, we will accept items back if you decide to return them within 14 working days of receiving your order. You are entitled to a refund as long as you notify us within the 14 working days of receiving the goods, and return them back to us within a further 14 working days of giving notice. The goods must be in an 'as new' condition and returned along with any accessories and free gifts received with it. The product must not have been used or fitted to any other equipment. Whilst the goods are in your possession you must take reasonable care of them and not use them. We cannot refund or cancel your order if it is a custom specification item such as complete bikes*, or if we believe that any damage to the product was caused while in your possesion. We can also not accept returns for any perishable goods.
*All bikes on our website are deemed to be built on custom specifications, other than those listed as clearance, which are pre-built

All of our orders are checked before and after packing to ensure that no items have been damaged during dispatch. If your goods have been damaged in transit and they have been unpacked, please notify us within 2 working days from when you received your order. Send copies of images of the damaged item and description to info@dolan-bikes.com. Any claims after this 48 hour period will not be honoured.

Lost Parcels

UK
Please note: we will only refund/re-dispatch UK orders that have not been received 10* working days after dispatch.

Overseas
Please note: we will only refund/re-dispatch overseas orders that have not been received 20* working days after dispatch.
*We reserve the right to increase these at our discretion e.g. Due to bad weather, at peak times and due to national or international postal disputes.

Should Dolan Bikes Ltd be prevented from making any delivery date due to lack or delayed deliveries on the part of its suppliers, or any other event beyond its reasonable control you are entitled to terminate the contract by giving written notice to Dolan Bikes Ltd without any compensation or indemnity being due by Dolan Bikes Ltd. In any case Dolan Bikes Ltd will be entitled to claim payment of all products already supplied to the customer.

We reserve the right to terminate any order where we find our carriers are unable to deliver as part of our agreed standard contract terms

We normally process orders within 2-3 working days (excluding bikes). Delivery times can vary depending on order and destination country. Please visit our Delivery Info page for more details on costs and times for each country and for complete bike build time frames. Please note for non EU countries there may be customs/import duties to pay depending on the value of the goods, these are the responsibility of the customer.

Please note that if it is the first time ordering on our website, you will only be allowed to have your order delivered to the billing address for security reasons. After your first order you will be able to select an additional delivery address for future orders. Any items bought through our Finance options will also be subject to being delivered at the billing address only.

RETURNS.

In the unlikely event that you are not totally happy with your order, you can return the item back to us for refund or exchange within 14 days of receiving your order. Please read our Returns Policy for more information regarding this.