IBFI certified/trained and Gebiomized certified/trained

At Dolan, we recommend having a bike fit before making a purchase in-order to be confident that what you buy is right for you before you get it. This helps to avoid any costly mistakes and long-term discomfort on a new bike.

We don’t just provide our services for a Dolan bike purchase. We provide all our services for all riders on any brand of bike whether looking for a new bike or improving their current position. Particularly if experiencing discomfort on the bike or recovering from injury.

See our list of services and prices below.

Bike Fit Booking Days/Times

Fridays Only and at the following times; Dynamic assessment at 9:00, 11:00, 13:00 and 15:00 and the full Dynamic assessment at 9:00 and 13:00.

FAQ

Frequently Asked Questions
No a bike fit is not included on the C2W scheme must be purchased separately
Yes — one free rebooking if requested more than 72 hours before your appointment.
The full Booking Fee is retained. This is the cancellation fee (not an extra charge).
You can rebook once for free, or If you don’t rebook, 50% of your Booking Fee is refunded. The other 50% is retained as the cancellation fee.
The full Booking Fee is retained. No further rebooking is offered
No-shows are charged the full Booking Fee.
Arriving 15+ minutes late may require rebooking. This counts as your one permitted rebooking.
You’ll receive a priority rebooking or a full refund.

No a bike fit is not included on Finance must be purchased separately

For both premium and bike sizing fittings, we ask that you bring your cycling shoes, cycling shorts and jersey"

You can book your bike fit by contacting us by email (info@dolan-bikes.com) or by phone (01704 897711)

We ask that you bring your bike when attending a full dynamic assessment

"We always recommend being fitted for your new bike well in advance of collecting it. This allows us to make any necessary adjustments to your bike set-up without delaying your order."

Our bike fits only take place on Fridays and at the following times; Dynamic Assessment at 9:00, 11:00, 13:00 and 15:00 and the Full Dynamic Assessment at 9:00 and 13:00.

Bike Fit Cancellation & Rebooking Policy

Dolan Bikes – Professional Fit Studio
At Dolan Bikes, we are committed to delivering a precise, rider-focused bike-fit experience. To ensure fairness and appointment availability for all customers, the following Booking Fee, cancellation, and rebooking terms apply to all bike-fit sessions.

Booking Fee
A Booking Fee is required to secure your bike-fit appointment:

Dynamic Assessment: £125

Full Dynamic Assessment: £250

This fee is paid at the time of booking and confirms your appointment slot.

Cancellation Policy
If you choose to cancel your appointment, the following terms apply:

Cancellations within 72 hours
A 100% cancellation fee applies.

This is not an additional charge — it means the full Booking Fee you have already paid is retained.

No refund is issued.

Cancellations more than 72 hours before your appointment
A 50% cancellation fee applies, but only if you choose not to rebook.

This fee is not separate from the Booking Fee — it simply means Dolan Bikes retains 50% of the Booking Fee you have already paid.

If you do not wish to rebook, the remaining 50% of the Booking Fee is refunded.

If you choose to rebook, no refund is issued, and your Booking Fee transfers to your new appointment.

Rebooking Policy
You may rebook your appointment once free of charge, provided the request is made more than 72 hours before your scheduled time.

If you do not attend your rebooked appointment, the full Booking Fee is retained, and no further rebooking is offered.

No-Shows & Late Arrival
No-shows (failure to attend without notice) result in the full Booking Fee being retained, with no rebooking option.

If you arrive more than 15 minutes late, we may not be able to complete the full fit.
This will count as your one permitted rebooking, and the Booking Fee remains subject to the above terms.

Dolan-Initiated Changes
In the rare event that Dolan Bikes must amend or cancel your appointment (e.g., staff illness, workshop constraints), you will be offered:

A priority rebooking slot, or

A full refund of your Booking Fee

No cancellation fees apply to Dolan-initiated changes.

Exceptional Circumstances
We understand that unexpected situations can arise. If you believe your circumstances warrant an exception, please contact us — we will always aim to be fair and reasonable.