Current Job Vacancies

In order to continue to develop and grow the business we are always on the look out for cycling enthusiasts.

All personal details submitted to us will be treated with the strictest of confidence.

Please note: Only applicants who are shortlisted for interview will be contacted

 

 

Sales & Customer Service Representative

Are you a passionate cyclist with a strong work ethic and excellent customer service skills? We are seeking a self-motivated, organised team player with excellent telephone and computer skills to provide exceptional customer service. This position requires an intense work ethic, plus experience, knowledge and passion for road and triathlon products.

ABOUT THE JOB

Field customer calls, chats and emails regarding the following:

Bike and bike accessory related questions  Custom bike builds Bike fit  Component compatibility  Order placement and order status  Returns & exchanges  Customer concerns and complaints  Provide exceptional customer service 

ABOUT YOU

Specialised knowledge of road and triathlon products  Two years of bike industry experience or two years of sales experience, or one year of each  PC literacy is essential  Self-driven with a positive outlook and a clear focus on delivering outstanding customer service  A natural communicator able to empathise with customers and see things from the other person’s point of view 

SALARY:

Dependent on experience and knowledge

HOURS:

8:30am - 5:00pm Monday to Friday, 2 Saturdays per month 9-1pm

HOLIDAY:

28 days holiday including bank holidays

Candidates within a sensible travel radius of Ormskirk L39 2YW preferred.

To apply, please send your CV along with a covering letter to stephen@dolan-bikes.com

 

 

 

Picker/Packer

We require an enthusiastic picker/packer for our expanding busy warehouse. 

Experience of working in the bicycle industry would be an advantage but not essential, must have good attention to detail and the ability to work accurately and quickly, must be computer literate.

This is a full time role Monday to Friday.

Salary is dependent on experience.

HOURS:

8:30am - 5:00pm Monday to Friday

HOLIDAY:

28 days holiday including bank holidays

Candidates within a sensible travel radius of Ormskirk L39 2YW preferred.

Please send your C.V. to stephen@dolan-bikes.com 

Tel 01695 581166

 

 

 

If you don’t think you’d suit one of our current vacancies, but think you could be of value to Dolan Bikes, send your CV to stephen@dolan-bikes.com